Using courier software can elevate your business performance while making your courier process more proficient. It is important to have a solution that helps you manage your fleet, automate your workflows, and connect with your customers. NowGo by Premonition is a great option for your business needs. It is an efficient and powerful logistics platform that is there with you from pickup to delivery.
As a retailer, business owner, or service provider, one key aspect of success is the satisfaction of your customers or clients when it comes to their overall shopping experience. Delivering your orders and packages on time is a key component of this, and you will need a reliable courier system and delivery software that can assure your customers of speedy on-time delivery.
Even for larger enterprises in different industries, courier software will allow you to streamline operations and provide you with quick access to data about scheduling, tracking, and dispatching.
While there are different available dispatch courier systems and courier booking software on the market that manage both shipments and parcel delivery, none provide the customised services or tools that Premonition does.
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What does delivery software do?
The primary purpose of delivery software is to bridge customers to the service providers. Through a delivery notification app, for example, the customer can avail of the services of the delivery companies and track the whereabouts of their packages through the same app. Drivers also benefit from delivery software as it provides them access to valuable data and information needed to complete the deliveries. Ultimately, bulk or retail delivery software provides managers and top-level officers with visibility over the entire process to track the logistics processes and ensure that plans are executed, delivery vehicles follow their designated routes and maps, and orders are fulfilled on time.
The NowGo delivery app provides businesses with an advanced end-to-end technology solution that benefits drivers, customers, and delivery service providers alike. It has easy-to-use interfaces with intuitive digital tools that ensure the drivers’ safety and ease of access to the delivery information. Enterprises, meanwhile, can get full control and transparency over the delivery process and optimise delivery runs in real time. Customer tracking is also enabled to ensure customer satisfaction with every transaction. Since end users can access information about their parcels by themselves, customer support demand is reduced, and the costs associated with it are lowered as well. End users will receive SMS and email notifications for delivery updates such as when the parcel has been picked up, when it’s on its way to the delivery address, or when it’s in line for the next delivery.
What are the benefits of using delivery software?
An optimal delivery software does more than just track the flow of goods in a company’s logistics system. It also offers the following advantages:
Boost productivity
With reduced delivery times and costs thanks to efficient delivery management software, companies can fulfil more demands, hence improving customer satisfaction. With NowGo, drivers can deliver up to 23% more, resulting in increased productivity levels.
Scale business for growth
As a business expands, it requires more material, manpower, and, most importantly, control and visibility over its fleets. A one-size-fits-all type of delivery platform can’t support the business in all its required improvement areas. The Premonition NowGo app is highly configurable to suit different workflows, industries, and various needs of a business transitioning to new heights.
Enhanced end-user experience
The real-time map and route that most delivery software provides make the experience, for both drivers and customers, easier and more pleasurable. The NowGo app – downloadable on both iOS and Android devices – features a user-friendly interface that is easy for end users to use. It also enables electronic proof of delivery using signatures and photos as well as an offline mode to prevent data loss in case of an unstable connection.
How to choose the right delivery software?
Any delivery software may look attractive on the outside because of the gamut of features it can offer. However, if it is not tailored to the individual needs and demands of your enterprise, then that software is not the right one for you. The features of the software you choose should support your company, regardless of your industry and nature of business.
Premonition designed NowGo to be a delivery platform that is configurable to fit your business needs, whatever they may be. NowGo can white-label your delivery tracking system to represent your brand image better by customing the features, logos, and colours of the app. We can also customise the notifications for your retailers such as the volume of notifications sent out to their consumers.
You can also enjoy real-time route optimisation – meaning changes can be made until the parcel is in the hands of the customer – in-field tracking of delivery runs, optimised UX, and predictive delivery tracking. Unlike other delivery software that deploys a prescriptive approach, we predict demand to reduce delivery times by enabling advanced shipping and in-vehicle labelling of packages during deliveries.
While others are rigid, static, and manual, NowGo has elastic constraints to dispatch and optimise fleets in real time automatically. Even though the reality of the delivery service industry is chaotic, our proprietary algorithms allow our software to predict and work within the chaos instead of forcing order into it.
What makes NowGo unique from our competitors is that we focus on the first and last mile of the delivery, which are the most complicated and cost-incurring phases of the entire delivery process. By enabling enterprises and their stakeholders – specifically their drivers and customers – to gain both visibility and control in these phases, the costs are reduced and delivery times are cut down all to boost productivity levels and profits at the same time.
Invest in the NowGo delivery software for your business to unlock opportunities you never imagined would open up to you! Simplify, optimise, and control your delivery fleets in Australia with NowGo!
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