Delivery Tracking System

Our powerful technology gives you full control

Route optimisation
Planning to delivery management
Customer support
End-to-end technology solution

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Optimise your delivery logistics process by streamlining your delivery tracking system. Tracking is one of the most important functions of any delivery process. If you are a delivery-oriented business, real-time tracking will allow you to make strategic decisions for your organisation that may help your business to grow. For retailers, delivery software with tracking makes sure you don’t lose your products during shipment. Meanwhile, courier logistics companies – especially those handling valuable documents – need to make sure the parcels arrive on time and in a safe condition. NowGo by Premonition is configurable to suit all types of businesses that involve deliveries. It provides an advanced delivery tracking service to both businesses and their customers through end-to-end technology solutions.

With the level of digitalisation that the world is currently at, customers expect no less than a near-perfect experience when shopping online or availing of on-demand delivery services. Without an efficient tracker system, you can’t provide your customers with precise information regarding the whereabouts of their goods. Not only that but your organisation will continue to operate at poor productivity levels where resources are not maximised. Any growth-minded business that aims to remain competitive in their industry should aim for a streamlined delivery tracking system.

What is a delivery tracking system?

Any process that is involved in obtaining valuable tracking information on moveable business assets, as well as the goods being transported, is included in a delivery tracking system. As its name suggests, the primary purpose of this system is to track the flow of the delivery process as the packages are being transported from one point to another until it reaches the end customer. Effective tracking of delivery begins the moment an order is confirmed and entered into the system. The tracking of the parcel should not end until proof of delivery is obtained and logged into the system.

The NowGo interface features different innovative tools that businesses can use to track their deliveries efficiently. Maps with moving icons and insights on data such as driver efficiencies, vehicle efficiencies, traffic, and volume forecasts are provided to delivery managers for them to make optimal changes on the delivery routes and consignment information. Meanwhile, drivers are provided with automated optimal route calculation – which fleet managers also have visibility over – to stay on track and complete deliveries faster. The electronic proof of delivery feature of the app also makes it easier for drivers to mark delivered as complete.

What are the benefits of using a delivery tracking system?

An online delivery tracker platform is one of the best investments a business can make to improve its delivery tracking system because of the following advantages:

Ensured safety of goods and assets
Movable business assets, such as delivery vehicles and personnel, are not as easy to track as stationary equipment and other immovable assets. Using GPS and other online tracking strategies for courier tracking and shipment tracking, businesses can make sure no parcels or vehicles are lost, and drivers stay safe during deliveries. NowGo uses advanced geocoding and proprietary machine learning models to geocode descriptive addresses that enable faster and more accurate deliveries.

Streamlined delivery operations
With an adept delivery tracking system supporting a business, organisations can make strategic decisions that will benefit their entire delivery management process. For example, managers can deploy the optimal driver for a delivery assignment – based on factors like proximity and availability – for the most cost-effective outcome. NowGo enables real-time route optimisation as managers are provided with maximum visibility over their fleets through advanced tracking technology.

Improved customer experience
Customers are no longer content with waiting for their orders to arrive at home. They expect premium services such as track parcel, track items, or check parcel services when ordering from a domestic store or international import. Customers are more satisfied with a service when they can monitor the goods from the verification stage until it arrives at their door. NowGo eliminates costly second and third delivery attempts by sending customers SMS and email notifications when their orders have been picked up from the supplier, are out for delivery, and are still in queue for the next delivery. Customers can also track their parcels at any point of the delivery process to lower support costs incurred by a high volume of customer support calls and emails asking where their parcels are.

How to set up a delivery tracking system?

A moving icon on a broad map isn’t enough to consider a delivery tracking system competitive enough in today’s digital society. Unless you are a technology-adept company, you need a reputable tracker software provider to set up your new tracker system for your business. This will save you time and costs while ensuring a top-notch platform to run your delivery operations on, instead of running an expensive in-house IT department in your organisation.

Premonition is a renowned technology solutions provider you can trust. Our technology is highly configurable to support the varied needs and goals of your business no matter what type of delivery fleet and industry you have. Using machine learning models, the routing algorithms of your delivery tracking system can collect a greater set of information from various data points to allow better decision-making. With that, businesses are provided with visibility over every delivery job, vehicle, driver, and event in real time to enable flexibility and control to handle real-world scenarios.

NowGo also offers white-labelling solutions for delivery tracking where we customise logos, colours, and features of the tracking system according to the branding of your delivery company or your customer retailers. We can also customise the notifications sent to the end users of every retailer such as the volume of notifications they receive.

Customers only see the last mile of a delivery process where they finally get to receive their package. Customer satisfaction is largely dependent on this last phase. Hence, NowGo leverages last-mile automation. Businesses can reduce delivery times and costs while streamlining operations since last-mile delivery is where more than 50% of complexities and costs exist.

Save big time on support costs now while enhancing the customer experience with a reliable delivery tracking system from Premonition! NowGo features predictive delivery tracking, not just a moving icon on a map, to give you the upper hand in your industry.

Our Customers Achieve amazing results

Find out how Premonition helps Aramex scale

Aramex has been working with Premonition since 2017. Our NowGo platform powers the Aramex crowdsource logistics network, delivering a 12% improvement whilst seamlessly allowing them to scale up during the peak times of the year.

NowGo Driver App

Route Optimisation - Realtime optimisation of delivery runs at your fingertips

Easy to use - intuitive interface designed for safety and simplicity that anyone, regardless of experience, can use

Offline mode - continue working despite loss of connection and never lose any data

Workflows - highly configurable to suit different types of delivery fleets and industries

Electronic Proof Of Delivery - capture PODs using signature and multiple photos

NowGo Dashboard

Optimised job allocation across the entire fleet, not just on a driver level

Flexibility and control to handle real world scenarios

Real-time visibility of every job, driver, exception, and event

Enterprise-grade security, stability and performance

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