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Route optimisation is the key to achieving an efficient delivery management system. In today’s world of digitalisation, simply delivering your products from point A to point B won’t keep you competitive in the delivery service industry. Delivery-oriented businesses that still rely on paper-based systems for their delivery logistics can no longer guarantee high customer satisfaction. As the capabilities of digitally optimised delivery systems continue to expand, customer demands are also shifting, making it more challenging for companies to ensure a positive customer experience. NowGo by Premonition can help your organisation transition to a more efficient delivery and route management system through route automation.
Delivery service providers are not the only organisations who can benefit from effective route optimisation. Retail sellers, e-commerce companies, and even physical offices rely on courier services, so optimising their route planning and route scheduling processes is necessary, especially if they run in-house deliveries. If you’re looking to invest in route optimisation technology solutions for your business, it will benefit you to understand as much as you can about the concept first. Read on to learn more about it so you can make better decisions for your company.
What is route optimisation?
Some organisations think of route optimisation as a straightforward process of merely finding the shortest path to complete deliveries. However, the goal of optimising routes is to utilise the fastest and most cost-efficient route – the quickest route isn’t always the shortest distance. The process of optimising delivery routes is much more complex than its face value since it takes into consideration crucial factors such as the number of stops that have to be made as well as their locations and the distances between them. Traffic congestion during specific delivery schedules, driver proximity, locations of vehicles, and the number of intersections are also important considerations in an entire route optimisation equation.
NowGo uses advanced technology to streamline the process of planning, scheduling, and optimising delivery routes in real time. It uses machine learning algorithms through geocoding and network modelling to allow the system to make the most optimal decisions for the deliveries. It can geocode descriptive addresses – so drivers get more accurate information on delivery destinations – by using proprietary machine learning models and data sourced from Here, Google, OpenStreet, Maps, the local government, and other users involved in the data-sharing program.
What are the benefits of route optimisation?
Most organisations invest in delivery organiser solutions to reduce costs associated with completing deliveries to ultimately increase profits. But that’s not all you can get from utilising an efficient route schedule app. Here are the other advantages:
Boost in productivity When all your drivers take the fastest and most efficient routes, you can significantly reduce travel time to complete more orders and cut fuel costs. These savings can result in a boost in productivity so you can accommodate more demands to grow your business. Drivers who use NowGo can deliver up to 23% more than the average of other fleets.
Enhanced driver experience Without an online route planner, drivers will have to manually plan their routes, which is not only time-consuming and inefficient but also tiresome for them. With optimised route systems, drivers will instantly know where to go to reduce delays. Drivers are provided with an intuitive interface in the NowGo app, complete with map and route calculator features, to enable them to improve their performance.
Improved customer satisfaction With reduced operational costs, you can also lower the rates you charge your customers to increase their satisfaction. Efficient routing systems can also provide customers with a tracking service so they can easily access updates on their packages. With end users being able to access information regarding the status of their parcels or orders on their own, customer support demand can be reduced, and the costs that come with it can be lowered significantly as well. Customers can book on-demand deliveries and track their parcels on the NowGo app to help businesses reduce their support costs while ensuring a good customer experience.
How to set up route optimisation software?
The right routing software providers can make setting up route optimisation software easy for you. Because these technology platforms are advanced, setting up a new software in your system should take some hours up to a few days depending on how large scale the operation will be. With NowGo, for example, you can have your new software integrated into your existing infrastructure seamlessly. The Premonition team – consisting of professionals who are both technologists and experts in the delivery industry – designed NowGo to be fully functional yet easy to navigate with useful tools to facilitate a shallow learning curve. This means that all stakeholders in your business can adapt to the new software faster and with lower risks.
The NowGo app is also highly configurable to fit all kinds of businesses and support their varied needs and goals efficiently. The app leverages last-mile automation to streamline last-mile logistics where over 50% of complexities and costs exist. The robust delivery system that NowGo can provide you with enables your deliveries to overcome disruptions such as traffic, weather, and unavoidable delivery changes. The elastic constraints adopted by our technology enable prioritisation of deliveries based on factors like the value of each stop, customer, and product – you can set the value of each factor using a points system.
The best route planner results are achieved by the NowGo app by providing the routing algorithms of the system with greater sets of data obtained from data points such as driver efficiencies, vehicle efficiencies, traffic, and volume forecasts to enable it to make automated decisions more effectively.
Achieve unparalleled route optimisation for your business now with NowGo! Our technology will streamline your delivery management system to reduce costs and delivery times while enhancing both employee and customer experiences.
Our Customers Achieve amazing results
Find out how Premonition helps Aramex scale
Aramex has been working with Premonition since 2017. Our NowGo platform powers the Aramex crowdsource logistics network, delivering a 12% improvement whilst seamlessly allowing them to scale up during the peak times of the year.
NowGo Driver App
Route Optimisation - Realtime optimisation of delivery runs at your fingertips
Easy to use - intuitive interface designed for safety and simplicity that anyone, regardless of experience, can use
Offline mode - continue working despite loss of connection and never lose any data
Workflows - highly configurable to suit different types of delivery fleets and industries
Electronic Proof Of Delivery - capture PODs using signature and multiple photos
NowGo Dashboard
Optimised job allocation across the entire fleet, not just on a driver level
Flexibility and control to handle real world scenarios
Real-time visibility of every job, driver, exception, and event
Enterprise-grade security, stability and performance
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